Booking Cancellation Refund

Our Trips

Our trips are available in 2 different modes -

  1. Fixed Departures - A scheduled trip with a fixed itinerary, date range, terms of service, and a mixed group of participants with similar interests.
  2. Custom Personalized Private Groups - A personalized mode of travel with just your group members, your designed itinerary, and terms of services.

 

 


 

Trip Cancellation

We will issue you refunds on cancellation of a booked trip following the below stated rules of cancellation, but after deducting the financial expenditures we already made towards the planning and business loss faced due to the cancellation.

 

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Rules Of Cancellation:

 

For Treks in India, Nepal, and Bhutan ( below 4000 Meters)

If cancellation is done:

  1. Up to 7 days or more before the trek start date  - Full Refund of the total paid amount
  2. Between 7 days to 0 days before the trek start date - No refund. Free rescheduling or transfer of slot is allowed.
  3. Transfer Of Seat to Different Batch/ Trek: No Loss Of Money, valid up to 1 year from Invoice date. It can be availed up to 5 days before Trek Start Date by sending an email.
  4. Transfer of Seat to Friend/ Family: No Loss Of Money, valid up to 1 year from Invoice date. It can be availed up to 5 days before Trek Start Date by sending an email.
  5. Validity: This rule is only applicable for treks below 6000 meters and not graded as Challenging or Challenging+

 

 


 

For Treks in India, Nepal, and Bhutan ( above 4000 Meters)

If cancellation is done:

  1. Up to 30 days or more before the trek start date  - Full Refund of the total paid amount
  2. Between 30 days to 20 days before the trek start date - 50% refund of the invoiced amount. 30% of the invoice amount will be charged as the cancellation penalty.
  3. Between 20 days to 0 days before the trek start date - No refund. Free rescheduling or transfer of slot is allowed.
  4. Transfer Of Seat to Different Batch/ Trek: No Loss Of Money, valid up to 1 year from Invoice date. It can be availed up to 15 days before Trek Start Date by sending an email.
  5. Transfer of Seat to Friend/ Family: No Loss Of Money, valid up to 1 year from Invoice date. It can be availed up to 5 days before Trek Start Date by sending an email.
  6. Validity: This rule is only applicable for treks above 6000 meters and graded as Challenging or Challenging+

 

 


 

For Technical Peak Climbing Expedition in India and Nepal

If cancellation is done:

  1. Up to 90 days or more before the start date - 100% Refund of the total invoiced amount
  2. 89 days to 46 days before the start date - 60% refund of the total invoiced amount. 40% of the invoice amount will be charged as the cancellation penalty.
  3. 45 days or less before the start date - No Refund of the total invoiced amount
  4. Transfer Of Seat to Different Batch/ Trek: No Loss Of Money, valid up to 1 year from Invoice date. It can be availed up to 30 days before Trek Start Date by sending an email.
  5. Transfer of Seat to Friend/ Family: No Loss Of Money, valid up to 1 year from Invoice date. It can be availed up to 30 days before Trek Start Date by sending an email.
  6. Validity: This rule is only applicable for technical peaks above 6000 meters, categorized as a climbing expedition and graded as Challenging or Challenging+

 

 


 

Please note the following with regards to the cancellation policy.

  1. The cancellation request is only stated valid upon a formal email communication sent by you to Himalayan High.
  2. You may send a cancellation request as a reply over the Booking Confirmation Email that you must have received from us at the time of booking the trek.
  3. Cancellation request sent over Whatsapp or phone will not be valid.
  4. The date of this cancellation email will only be considered as the time of cancellation to calculate the refund.
  5. The refund process might take 3 - 7 working days.
  6. Please email us your Bank Account Details along with the cancellation email.
  7. Only the amount received in our bank will be refunded, not the bank transfer charges or convenience fees if any.
  8. Online booking using PayUMoney, PayPal etc levies convenience charge ranging between 2 - 3 % of the transferred amount which will not be refunded in case of cancellation.
  9. Direct Bank Transfer through NEFT/IMPS/ UPI or International Wire Transfer, Payment through Transferwise, Western Union etc. does not have this problem and the full amount received will be refunded.
  10. Direct Cash Deposit in our bank is chargeable by the bank amounting from Rs. 25 - 50. Refund will be made after deducting the Bank Service Charge in such cases.
  11. For partial cancellation, any group discount given at the time of booking will be re-adjusted as per the actual group size after the partial cancellation.

 

 


 

Refund of Money

After confirming your cancellation, we will initiate a refund of the applicable amount to you based on our cancellation rules. In some cases, we may ask you for the Bank Account Number to refund the amount to. The actual reflection of the amount might take 3 - 7 banking days.

 

What We Do
  • Arrange Customized and Private Trekking Expeditions With Full-board Services from nearest city assisted by a Trained, Certified, and Experienced Leader
  • Organize Full-board Private Mountaineering Expeditions Above 6000 Meters, Including Arrangement of Personal Climbing Equipment with Trained, Certified, and Experienced Leaders
  • Provide Trekking and Mountaineering Equipment On Rent From Trek Bases
  • Provide Trustworthy, Experienced, and Skilled Local Resources on Hire From Trek Bases
  • Provide Cosy Homestays To Stay In Trek Bases
  • Provide Free Expert Consultancy For Your Upcoming Treks

 

all by following Sustainable Eco-Tourism Principles Causing Minimal Impact On The Environment in the Himalayas of India, Nepal, and Bhutan only!

Why Choose Us

What We NEVER Do
  • Take huge groups to the serene mountains
  • Disturb the silence of our favorite Himalayan Jungles with inappropriate mountain manners
  • Outsource our services to other third party agencies
  • Not provide experienced, trained, and capable trek leaders
  • Not engage locals of the land for working with us, to save cost
  • Not buy from locals but from cities in bulk instead, to save cost
  • Not pay our local resources well for their hard and life-risking work, instead, negotiate hard on their wage to save some more cost
  • Set up Fixed Camps in the Himalayan Forest for long periods, to save cost and bring more people every day, damaging ecology in the process
  • Disrespect local traditions, style, cuisines and humility
  • Not trek ourselves but manage the trek from a corporate office in the cities
  • Arrange parties, play loud music, make campfires, etc. in the mountains to please our clients
  • Litter Around and practice improper waste management
  • Not Serve local cuisines and cook using organic local produce of the villages, instead serve packaged food to save cost, time, and effort
  • Not filter but allow everyone instead to join our group

 

this means, with us you get to experience the Himalayas in her full rawness and glory; Be Safe; Not take back the guilt of hampering nature in the process of trekking; Make new good friends from the mountains, Relish local cuisines, traditions, and other ways of living, and a lot more experiences which have the potential to truly change your life and outlook.

With us, the mountains feel like the way it is and not like any other tourist destination or the same cities that you live in.

RESPONSIBLE TRAVELS
  • Conservation of the local flora and fauna
  • Contribute to the well being of locals
  • Education and Awareness

read more on,

Be Responsible. Trek In Smaller Groups

Impact Of Trekking On The Environment

Leave No Trace - Camp Eco Friendly - Camping Etiquettes

Making A Low Impact Camp Fire In Your Himalayan Treks

For The Community
  • We have our trek and other information well detailed and shared publicly on the internet to be used by all. Perhaps it's one of the most detailed websites for Himalayan Treks. Not long, but detailed enough for your research.
  • We run a project name Detail The Himalayas with a sheer intent to provide correct information free and usable to all. We seek the help of the community itself to grow it further.
  • We provide free consultation on the treks we know better and with our experience to help a trekker trek.  
  • We support everyone - from individual seeking simple answers for their trek, to DIY treks, to renting of equipment, to renting of homestays, to arranging a full board service. Everything a trekker would require to plan his journey in the Himalayas

Join our Community to Detail The Himalayas and help us help All !!

GIVING IT BACK TO THE HIMALAYAS
  • We are intended to organize cleaning expeditions to the Himalayas in association with NGOs and other similar societies at least once a year to full strength.
  • We run treks following ecotourism principles and focus on local wellbeing and development

Do you have a suggestion or developmental work for us? Let us know and we might get into it with our full heart.