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Booking Cancellation Refund

Our Trips

Our trips are available in 2 different modes -

  1. Fixed Departures - A scheduled trip with a fixed itinerary, date range, terms of service, and a mixed group of participants with similar interests.
  2. Custom Personalized Private Groups - A personalized mode of travel with just your group members, your designed itinerary, and terms of services.

 

 


 

Trip Cancellation

We will issue you refunds on cancellation of a booked trip following the below stated rules of cancellation, but after deducting the financial expenditures we already made towards the planning and business loss faced due to the cancellation.

 

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Rules Of Cancellation:

 

For Treks in India, Nepal, and Bhutan ( below 6000 Meters or Upto Strenuous Grade )

If cancellation is done:

  1. Up to 7 days or more before the trek start date  - Full Refund of the total paid amount
  2. Between 7 days to 0 days before the trek start date - No refund. Free rescheduling or transfer of slot is allowed.
  3. Transfer Of Seat to Different Batch/ Trek: No Loss Of Money, valid up to 1 year from Invoice date. It can be availed up to 5 days before Trek Start Date by sending an email.
  4. Transfer of Seat to Friend/ Family: No Loss Of Money, valid up to 1 year from Invoice date. It can be availed up to 5 days before Trek Start Date by sending an email.
  5. Validity: This rule is only applicable for treks below 6000 meters and not graded as Challenging or Challenging+

 

 


 

For Treks in India, Nepal, and Bhutan ( above 6000 Meters or Challenging and Challenging+ Treks )

If cancellation is done:

  1. Up to 30 days or more before the trek start date  - Full Refund of the total paid amount
  2. Between 30 days to 20 days before the trek start date - 70% refund of the invoiced amount. 30% of the invoice amount will be charged as the cancellation penalty.
  3. Between 20 days to 0 days before the trek start date - No refund. Free rescheduling or transfer of slot is allowed.
  4. Transfer Of Seat to Different Batch/ Trek: No Loss Of Money, valid up to 1 year from Invoice date. It can be availed up to 15 days before Trek Start Date by sending an email.
  5. Transfer of Seat to Friend/ Family: No Loss Of Money, valid up to 1 year from Invoice date. It can be availed up to 5 days before Trek Start Date by sending an email.
  6. Validity: This rule is only applicable for treks above 6000 meters and graded as Challenging or Challenging+

 

 


 

For Technical Peak Climbing Expedition in India and Nepal

If cancellation is done:

  1. Up to 90 days or more before the start date - 100% Refund of the total invoiced amount
  2. 89 days to 46 days before the start date - 60% refund of the total invoiced amount. 40% of the invoice amount will be charged as the cancellation penalty.
  3. 45 days or less before the start date - No Refund of the total invoiced amount
  4. Transfer Of Seat to Different Batch/ Trek: No Loss Of Money, valid up to 1 year from Invoice date. It can be availed up to 30 days before Trek Start Date by sending an email.
  5. Transfer of Seat to Friend/ Family: No Loss Of Money, valid up to 1 year from Invoice date. It can be availed up to 30 days before Trek Start Date by sending an email.
  6. Validity: This rule is only applicable for technical peaks above 6000 meters, categorized as a climbing expedition and graded as Challenging or Challenging+

 

 


 

Please note the following with regards to the cancellation policy.

  1. The cancellation request is only stated valid upon a formal email communication sent by you to Himalayan High.
  2. You may send a cancellation request as a reply over the Booking Confirmation Email that you must have received from us at the time of booking the trek.
  3. Cancellation request sent over Whatsapp or phone will not be valid.
  4. The date of this cancellation email will only be considered as the time of cancellation to calculate the refund.
  5. The refund process might take 3 - 7 working days.
  6. Please email us your Bank Account Details along with the cancellation email.
  7. Only the amount received in our bank will be refunded, not the bank transfer charges or convenience fees if any.
  8. Online booking using PayUMoney, PayPal etc levies convenience charge ranging between 2 - 3 % of the transferred amount which will not be refunded in case of cancellation.
  9. Direct Bank Transfer through NEFT/IMPS/ UPI or International Wire Transfer, Payment through Transferwise, Western Union etc. does not have this problem and the full amount received will be refunded.
  10. Direct Cash Deposit in our bank is chargeable by the bank amounting from Rs. 25 - 50. Refund will be made after deducting the Bank Service Charge in such cases.
  11. For partial cancellation, any group discount given at the time of booking will be re-adjusted as per the actual group size after the partial cancellation.

 

 


 

Refund of Money

After confirming your cancellation, we will initiate a refund of the applicable amount to you based on our cancellation rules. In some cases, we may ask you for the Bank Account Number to refund the amount to. The actual reflection of the amount might take 3 - 7 banking days.

 

What We Do
  • Provide Logistical Support With Trekking / Mountaineering Equipment
  • Help With Expedition Planning and Support
  • Arrangements of Trained, Experienced and Trustworthy Local Resources
  • End to End Arrangements with High-Quality Fullboard Services from the nearest city
  • Provide Customized and Personalized Services During You Adventure
  • Boost Local Micro Economy by hiring locals and buying from them
  • Protect the Himalayas in trekking with minimal impact on the Environment

in a small group, for a Himalayan Trek or a mountaineering expedition in India, Nepal and Bhutan, at the best prices

Why Choose Us

What We Don't Do
  • Take huge groups to the serene mountains
  • Disturb the ecology of our favourite Himalayas
  • Outsource our groups to other third party agencies
  • Allow High Altitude Socializing and Partying at the cost of Mother Nature
  • Disrespect local traditions, style, cuisines and humility
  • Arrange Big Camp Fires by burning Forest Wood
  • Fix our camps throughout the season to harm the nature and growth of wild plants
  • Not trek ourselves, but direct from offices in the cities

this means, with us, you protect the Himalayas and experience the Himalayas just like localities. With us, Sikkim feels like Sikkim, Ladakh feels like Ladakh, Garhwal feels like Garhwal, Kumaon feel like Kumaon, Nepal feels like Nepal, Spiti feels like Spiti, Himachal feels like Himachal, Bhutan feels like Bhutan

WHO SHOULD NOT CHOOSE US
  • Trekkers looking to travel in big groups with over 20 members. If you are a school/college/organization, you may trek in multiple back to back batches.
  • Indisciplined Adults wanting to be unrealistic Bollywood Stars in the mountains
  • Trekkers looking for organized parties, games and big campfires on the trek. We won't entertain any such request.
  • Trekkers looking to smoke up and go wild drinking alcohol on the trek. If we are deceived and we find it, your trek ends right there without any refund.
  • Trekkers with know it all attitude and not listening to our Trek Leaders. You Should Trek on your own rather.
  • Trekkers disregarding our Safety Protocol. You Should Trek on your own rather.
  • Trekkers who wish to trek in Jeans, Sneakers and Low-Ankle Sports Shoes. You should be in a shopping mall, not the mountains.
  • Unfit trekkers straight out of office desk. There are many other companies to choose from. Not Us.

We filter our trekkers and not everyone is allowed to trek with our team. We try to form a team of like-minded, hardcore trekkers having respect for the Himalayas, Local Values, Culture and Religious Practices and possessing a humble attitude towards the locals.

Responsible Travels
  • Conservation of the local flora and fauna
  • Contribute to the well being of locals
  • Education and Awareness

read more on,

Be Responsible. Trek In Smaller Groups

Impact Of Trekking On The Environment

Leave No Trace - Camp Eco Friendly - Camping Etiquettes

Making A Low Impact Camp Fire In Your Himalayan Treks

For The Community
  • We have our trek and other information well detailed and shared publicly on the internet to be used by all. Perhaps it's one of the most detailed websites for Himalayan Treks. Not long, but detailed enough for your research.
  • We run a project name Detail The Himalayas with a sheer intent to provide correct information free and usable to all. We seek the help of the community itself to grow it further.
  • We provide free consultation on the treks we know better and with our experience to help a trekker trek.  
  • We support everyone - from individual seeking simple answers for their trek, to DIY treks, to renting of equipment, to renting of homestays, to arranging a full board service. Everything a trekker would require to plan his journey in the Himalayas

Join our Community to Detail The Himalayas and help us help All !!

Giving It Back To The Himalayas
  • We are intended to organize cleaning expeditions to the Himalayas in association with NGOs and other similar societies at least once a year to full strength.
  • We run treks following ecotourism principles and focus on local wellbeing and development

Do you have a suggestion or developmental work for us? Let us know and we might get into it with our full heart.