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Booking Cancellation Refund

Our Trips

Our trips are available in 2 different modes -

  1. Fixed Departures - A scheduled trip with a fixed itinerary, date range, terms of service, and a mixed group of participants with similar interests.
  2. Custom Personalized Private Groups - A personalized mode of travel with just your group members, your designed itinerary, and terms of services.

 

Trip Cancellation

We will issue you refunds on cancellation of a booked trip following the below stated rules of cancellation, but after deducting the financial expenditures we already made towards the planning and business loss faced due to the cancellation.

 

Rules Of Cancellation:

SPECIAL CANCELLATION TERMS DURING COVID19:  (OCTOBER 2020 TILL MARCH 2021 )

Considering the uncertainties during the COVID19 pandemic, we have eased our cancellation rules. If cancellation is done

  1. Up to 3 days or more before the trek start date  - Full Refund of the total paid amount. No questions asked.
  2. 2 days to 1 day before the trek start date - We will either issue you a trek voucher with a value of 100% of the trek fee or refund 85% of the trek fee if you want us to transfer the money back.
  3. Transfer Of Seat to Different Batch/ Trek: No Loss Of Money, valid up to 1 year from Invoice date. It can be availed up to 1 day before Trek Start Date by sending an email.
  4. Transfer of Seat to Friend/ Family: No Loss Of Money, valid up to 1 year from Invoice date. It can be availed up to 1 day before Trek Start Date by sending an email.
  5. Validity Of The Covid19 Cancellation Policy: The above-listed cancellation rules apply only to bookings for which the trek start date falls between 1st October 2020 till 31st March 2021.

 

GENERAL CANCELLATION TERMS:  (FROM APRIL 2021 )

For Treks in India, Nepal, and Bhutan

 

If cancellation is done:

  1. Up to 30 days or more before the trek start date  - Full Refund of the total invoiced amount
  2. 29 days to 20 days before the trek start date - 50% refund of the total invoiced amount
  3. 19 days or less before the trek start date -  No Refund of the total invoiced amount
  4. Transfer Of Seat to Different Batch/ Trek: No Loss Of Money, valid up to 1 year from Invoice date. It can be availed up to 5 days before Trek Start Date by sending an email.
  5. Transfer of Seat to Friend/ Family: No Loss Of Money, valid up to 1 year from Invoice date. It can be availed up to 5 days before Trek Start Date by sending an email.

 

For Peak Climbing in India and Nepal ( except free peaks in India )

If cancellation is done:

  1. No Refund of 25% of the total invoiced amount
  2. Up to 90 days or more before the start date  - 75% Refund of the total invoiced amount
  3. 89 days to 46 days before the start date - 40% refund of the total invoiced amount
  4. 45 days or less before the start date - No Refund of the total invoiced amount
  5. Transfer Of Seat to Different Batch/ Trek: No Loss Of Money, valid up to 1 year from Invoice date. It can be availed up to 5 days before Trek Start Date by sending an email.
  6. Transfer of Seat to Friend/ Family: No Loss Of Money, valid up to 1 year from Invoice date. It can be availed up to 5 days before Trek Start Date by sending an email.

 


Please note the following with regards to the cancellation policy.

  1. The cancellation request is only stated valid upon a formal email communication sent by you to Himalayan High.
  2. The refund process might take 3 - 5 banking days.
  3. Only the amount received will be refunded, not the bank transfer charges, if any.
  4. Any group discount given at the time of booking will be adjusted as per the actual group size joining the trek.
  5. Bookings on EARLY BIRD & PROMO CODE DISCOUNT will have a penalty of 15% of the trek fees which will not be refunded to meet our losses.
  6. No refund on gear rental bookings under any condition.

 


 

Refund of Money

After confirming your cancellation, we will initiate a refund of the applicable amount to you based on our cancellation rules. In some cases, we may ask you for the Bank Account Number to refund the amount to. The actual reflection of the amount might take 3 - 5 banking days.

What We Do
  • Provide Logistical Support
  • Expedition Planning
  • Provide Professional Services
  • Arrangements of Personnels
  • End to End Arrangements
  • Provide Personalized Services

for a Himalayan Trek or a mountaineering expedition in India, Nepal and Bhutan, at the least possible prices

Why Choose Us

What We Don't Do
  • Take huge groups to the serene mountains
  • Disturb the ecology of our favourite Himalayas
  • Outsource our groups to other third party agencies
  • Not hire locals for work
  • Not buy from locals
  • Disrespect local traditions, style, cuisines and humility
  • Not trek ourselves, but direct

this means, with us,  Sikkim feels like Sikkim, Ladakh feels like Ladakh, Garhwal feels like Garhwal, Kumaon feel like Kumaon, Nepal feels like Nepal, Spiti feels like Spiti, Himachal feels like Himachal, Bhutan feels like Bhutan

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Responsible Travels
  • Conservation of the local flora and fauna
  • Contribute to the well being of locals
  • Education and Awareness

Be Responsible. Trek In Smaller Groups

Impact Of Trekking On The Environment

Leave No Trace - Camp Eco Friendly - Camping Etiquettes

Making A Low Impact Camp Fire In Your Himalayan Treks

For The Community
  • We have our trek and other information well detailed and shared publicly on the internet to be used by all
  • We run a project name Detail The Himalayas with a sheer intent to provide correct information free and usuable to all. We seek the help of the community for it
  • We provide free consultation on the treks we know better and with our experience to help a trekker trek.  

Join our Community to Detail The Himalayas and help us help All !!

Giving It Back To The Himalayas
  • We are intended to organize cleaning expeditions to the Himalayas in association with NGOs and other similar societies atleast once a year to a full strength.
  • We run treks following eco tourism principles and focus on local wellbeing and development

Do you have a suggestion or a developmental work for us ? Let us know and we might get into it with our full heart .

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