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Booking Cancellation Refund

Our Trips

Our trips are available in 2 different modes -

  1. Fixed Departures - A scheduled trip with a fixed itinerary, date range, terms of service, and a mixed group of participants with similar interests.
  2. Custom Personalized Private Groups - A personalized mode of travel with just your group members, your designed itinerary, and terms of services.

 

Trip Cancellation

We will issue you refunds on cancellation of a booked trip following the below stated rules of cancellation, but after deducting the financial expenditures we already made towards the planning and business loss faced due to the cancellation.

 

Rules Of Cancellation:

SPECIAL CANCELLATION TERMS DURING COVID19:  (OCTOBER 2020 TILL MARCH 2021 )

Considering the uncertainties during the COVID19 pandemic, we have eased our cancellation rules. If cancellation is done

  1. Up to 3 days or more before the trek start date  - Full Refund of the total paid amount. No questions asked.
  2. 2 days to 1 day before the trek start date - We will either issue you a trek voucher with a value of 100% of the trek fee or refund 85% of the trek fee if you want us to transfer the money back.
  3. Transfer Of Seat to Different Batch/ Trek: No Loss Of Money, valid up to 1 year from Invoice date. It can be availed up to 1 day before Trek Start Date by sending an email.
  4. Transfer of Seat to Friend/ Family: No Loss Of Money, valid up to 1 year from Invoice date. It can be availed up to 1 day before Trek Start Date by sending an email.
  5. Validity Of The Covid19 Cancellation Policy: The above-listed cancellation rules apply only to bookings for which the trek start date falls between 1st October 2020 till 31st March 2021.

 

GENERAL CANCELLATION TERMS:  (FROM APRIL 2021 )

For Treks in India, Nepal, and Bhutan

 

If cancellation is done:

  1. Up to 30 days or more before the trek start date  - Full Refund of the total invoiced amount
  2. 29 days to 20 days before the trek start date - 50% refund of the total invoiced amount
  3. 19 days or less before the trek start date -  No Refund of the total invoiced amount
  4. Transfer Of Seat to Different Batch/ Trek: No Loss Of Money, valid up to 1 year from Invoice date. It can be availed up to 5 days before Trek Start Date by sending an email.
  5. Transfer of Seat to Friend/ Family: No Loss Of Money, valid up to 1 year from Invoice date. It can be availed up to 5 days before Trek Start Date by sending an email.

 

For Peak Climbing in India and Nepal ( except free peaks in India )

If cancellation is done:

  1. No Refund of 25% of the total invoiced amount
  2. Up to 90 days or more before the start date  - 75% Refund of the total invoiced amount
  3. 89 days to 46 days before the start date - 40% refund of the total invoiced amount
  4. 45 days or less before the start date - No Refund of the total invoiced amount
  5. Transfer Of Seat to Different Batch/ Trek: No Loss Of Money, valid up to 1 year from Invoice date. It can be availed up to 5 days before Trek Start Date by sending an email.
  6. Transfer of Seat to Friend/ Family: No Loss Of Money, valid up to 1 year from Invoice date. It can be availed up to 5 days before Trek Start Date by sending an email.

 


Please note the following with regards to the cancellation policy.

  1. The cancellation request is only stated valid upon a formal email communication sent by you to Himalayan High.
  2. The refund process might take 3 - 5 banking days.
  3. Only the amount received will be refunded, not the bank transfer charges, if any.
  4. Any group discount given at the time of booking will be adjusted as per the actual group size joining the trek.
  5. Bookings on EARLY BIRD & PROMO CODE DISCOUNT will have a penalty of 15% of the trek fees which will not be refunded to meet our losses.
  6. No refund on gear rental bookings under any condition.

 


 

Refund of Money

After confirming your cancellation, we will initiate a refund of the applicable amount to you based on our cancellation rules. In some cases, we may ask you for the Bank Account Number to refund the amount to. The actual reflection of the amount might take 3 - 5 banking days.

What We Do
  • Provide Logistical Support With Trekking / Mountaineering Equipment
  • Help With Expedition Planning and Support
  • Arrangements of Trained, Experienced and Trustworthy Local Resources
  • End to End Arrangements with High-Quality Fullboard Services from the nearest city
  • Provide Customized and Personalized Services During You Adventure
  • Boost Local Micro Economy by hiring locals and buying from them
  • Protect the Himalayas in trekking with minimal impact on the Environment

in a small group, for a Himalayan Trek or a mountaineering expedition in India, Nepal and Bhutan, at the best prices

Why Choose Us

What We Don't Do
  • Take huge groups to the serene mountains
  • Disturb the ecology of our favourite Himalayas
  • Outsource our groups to other third party agencies
  • Allow High Altitude Socializing and Partying at the cost of Mother Nature
  • Disrespect local traditions, style, cuisines and humility
  • Arrange Big Camp Fires by burning Forest Wood
  • Fix our camps throughout the season to harm the nature and growth of wild plants
  • Not trek ourselves, but direct from offices in the cities

this means, with us, you protect the Himalayas and experience the Himalayas just like localities. With us, Sikkim feels like Sikkim, Ladakh feels like Ladakh, Garhwal feels like Garhwal, Kumaon feel like Kumaon, Nepal feels like Nepal, Spiti feels like Spiti, Himachal feels like Himachal, Bhutan feels like Bhutan

WHO SHOULD NOT CHOOSE US
  • Trekkers looking to travel in big groups with over 20 members. If you are a school/college/organization, you may trek in multiple back to back batches.
  • Indisciplined Adults wanting to be unrealistic Bollywood Stars in the mountains
  • Trekkers looking for organized parties, games and big campfires on the trek. We won't entertain any such request.
  • Trekkers looking to smoke up and go wild drinking alcohol on the trek. If we are deceived and we find it, your trek ends right there without any refund.
  • Trekkers with know it all attitude and not listening to our Trek Leaders. You Should Trek on your own rather.
  • Trekkers disregarding our Safety Protocol. You Should Trek on your own rather.
  • Trekkers who wish to trek in Jeans, Sneakers and Low-Ankle Sports Shoes. You should be in a shopping mall, not the mountains.
  • Unfit trekkers straight out of office desk. There are many other companies to choose from. Not Us.

We filter our trekkers and not everyone is allowed to trek with our team. We try to form a team of like-minded, hardcore trekkers having respect for the Himalayas, Local Values, Culture and Religious Practices and possessing a humble attitude towards the locals.

Responsible Travels
  • Conservation of the local flora and fauna
  • Contribute to the well being of locals
  • Education and Awareness

read more on,

Be Responsible. Trek In Smaller Groups

Impact Of Trekking On The Environment

Leave No Trace - Camp Eco Friendly - Camping Etiquettes

Making A Low Impact Camp Fire In Your Himalayan Treks

For The Community
  • We have our trek and other information well detailed and shared publicly on the internet to be used by all. Perhaps it's one of the most detailed websites for Himalayan Treks. Not long, but detailed enough for your research.
  • We run a project name Detail The Himalayas with a sheer intent to provide correct information free and usable to all. We seek the help of the community itself to grow it further.
  • We provide free consultation on the treks we know better and with our experience to help a trekker trek.  
  • We support everyone - from individual seeking simple answers for their trek, to DIY treks, to renting of equipment, to renting of homestays, to arranging a full board service. Everything a trekker would require to plan his journey in the Himalayas

Join our Community to Detail The Himalayas and help us help All !!

Giving It Back To The Himalayas
  • We are intended to organize cleaning expeditions to the Himalayas in association with NGOs and other similar societies at least once a year to full strength.
  • We run treks following ecotourism principles and focus on local wellbeing and development

Do you have a suggestion or developmental work for us? Let us know and we might get into it with our full heart.

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